How to subscribe to a YouTube channel using RSS feed reader.

Hi there.

I will show you how to create a working RSS feed reader URL for the YouTube channel.

1) Visit the channel you want to subscribe to. Let’s say this one:

https://www.youtube.com/channel/UCM1Bnpxipb8H4GJoITnJ0XQ

2) Now grab this:

https://www.youtube.com/feeds/videos.xml?channel_id=

and add the channel ID to the end of it after the =. Its the red part after the /channel/ in the channel URL :).

The entire link should look like this:

https://www.youtube.com/feeds/videos.xml?channel_id=UCM1Bnpxipb8H4GJoITnJ0XQ

Add the newly created URL to the RSS and watch the magic happen ;).

Cheers.

Andrzej

Downloading videos from YouTube in video and audio only format…

Hi there.

Want to be able to download single files, playlists or even entire channels? Want audio in MP3 format only? Good…

1) Install ffmpeg and youtube-dl (or youtube-dl-git from AUR).

pacman -S ffmpeg youtube-dl

2) Create YouTube folder in your home folder

mkdir ~/YouTube

3) For videos add this alias to ~/.bashrc:

alias YouTube='cd ~/YouTube/ && mkdir -p `date +"%Y.%m.%d"` && cd `date +"%Y.%m.%d"` && youtube-dl --ignore-errors --yes-playlist --sub-lang en'

4) For audio (best quality MP3s) add this alias to ~/.bashrc:

alias YouMP3='cd ~/YouTube/ && mkdir -p `date +"%Y.%m.%d"` && cd `date +"%Y.%m.%d"` && youtube-dl --ignore-errors --yes-playlist --extract-audio --audio-format mp3 --audio-quality 0'

Now all you need to do is open terminal and type in:

YouTube URL

or

YouMP3 URL

Where URL is an actual https://youtube.com/whatever link to a single video, playlist or to a “Videos” section of a channel, press enter, wait for the process to finish and then visit ~/YouTube folder. You will find the content in folder with today’s date ;).

You likey? Me happeey…

Andrzej

One line to rule them all – Opennic DNSCrypt setup.

IF its your first time DNSCrypt attempt install dnscrypt and bind tools packages:

pacman -S dnscrypt-proxy bind-tools

and run this:

echo 'nameserver 127.0.0.1' > /etc/resolv.conf.head && cat /etc/resolv.conf.head && echo '[Unit]' > /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'Description=DNSCrypt client proxy' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'Requires=dnscrypt-proxy.socket' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '[Install]' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'Also=dnscrypt-proxy.socket' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'WantedBy=multi-user.target' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '[Service]' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'Type=simple' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'NonBlocking=true' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'ExecStart=/usr/bin/dnscrypt-proxy ' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '--provider-name=2.dnscrypt-cert.resolver2.dnscrypt.eu ' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '--resolver-address=77.66.84.233:443 ' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '--provider-key=3748:5585:E3B9:D088:FD25:AD36:B037:01F5:520C:D648:9E9A:DD52:1457:4955:9F0A:9955 ' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '--user=nobody' >> /usr/lib/systemd/system/dnscrypt-proxy.service && cat /usr/lib/systemd/system/dnscrypt-proxy.service && cp /usr/lib/systemd/system/dnscrypt-proxy.service /etc/systemd/system/ && cat /etc/systemd/system/dnscrypt-proxy.service && systemctl daemon-reload && systemctl restart dnscrypt-proxy && systemctl status -l dnscrypt-proxy && nslookup -type=txt 2.dnscrypt-cert.resolver2.dnscrypt.eu && dig 2.dnscrypt-cert.resolver2.dnscrypt.eu txt

IF you’re redoing your current config and you want to do it quickly – run this:

echo 'nameserver 127.0.0.1' > /etc/resolv.conf.head && cat /etc/resolv.conf.head && systemctl stop dnscrypt-proxy && systemctl stop dnscrypt-proxy.socket && systemctl disable dnscrypt-proxy && systemctl disable dnscrypt-proxy.socket && echo '[Unit]' > /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'Description=DNSCrypt client proxy' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'Requires=dnscrypt-proxy.socket' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '[Install]' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'Also=dnscrypt-proxy.socket' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'WantedBy=multi-user.target' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '[Service]' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'Type=simple' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'NonBlocking=true' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo 'ExecStart=/usr/bin/dnscrypt-proxy ' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '--provider-name=2.dnscrypt-cert.resolver2.dnscrypt.eu ' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '--resolver-address=77.66.84.233:443 ' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '--provider-key=3748:5585:E3B9:D088:FD25:AD36:B037:01F5:520C:D648:9E9A:DD52:1457:4955:9F0A:9955 ' >> /usr/lib/systemd/system/dnscrypt-proxy.service && echo '--user=nobody' >> /usr/lib/systemd/system/dnscrypt-proxy.service && cat /usr/lib/systemd/system/dnscrypt-proxy.service && cp /usr/lib/systemd/system/dnscrypt-proxy.service /etc/systemd/system/ && cat /etc/systemd/system/dnscrypt-proxy.service && systemctl daemon-reload && systemctl restart dnscrypt-proxy && systemctl status -l dnscrypt-proxy && nslookup -type=txt 2.dnscrypt-cert.resolver2.dnscrypt.eu && dig 2.dnscrypt-cert.resolver2.dnscrypt.eu txt

This will push 127.0.0.1 to the top of your /etc/resolv.conf file and will keep your current DNS servers as a falback in case the DNSCrypt server goes down which I am sad to say happens once in a while. It will also configure and copy the service files in the right places and will enable the right services.

Reboot and you should be good to go.

Cheers.

Andrzej

What the fuck are Plasma devs doing?

Is it Plasma still? It used to be “KDE” then it was renamed to “KSC” and later to “Plasma”…

I will be bitchin and moanin again…

To the KDE Devs:

Guys!

Systemsettings5 > Appearance > Workspace theme > Desktop theme

Where is the “Details” tab that allows setting different parts of plasma with different themes? I will tell you where it is… Its fucking gone. It was removed. It was abandoned. Its not there anymore.

You can see it here:

snapshot1

And few upgrades later – its gone.

AndrzejL_ArchLinux_Screenshot_2016.04.19_07.20.07

https://forum.kde.org/viewtopic.php?f=17&t=132011

https://bugs.kde.org/show_bug.cgi?id=359127

Knowing this… Question for you.

What else are you going to remove that I use? So far I cannot:

– set up a font size for the date and time in the digital clock anymore
– set the icon only taskbar to stop grouping icons,
– set the time and date short / long format because klocale was replaced with qlocale… https://bugs.kde.org/show_bug.cgi?id=340982
It used to be possible

snapshot2

But with the mentality “progress for the sake of progress” it got replaced with a dumbed down version… and cannot be changed anymore.

AndrzejL_ArchLinux_Screenshot_2016.04.23_01.25.07

– set the theme the way I want it to be… and if I install / use any other theme then breeze my desktop panel keeps jumping from screen 1 to screen 2 on reboot…

There are other things missing that I was using as well. The ones I’ve listed are the ones I miss the most.

Every time I upgrade plasma something is going missing or turns to shit.

Are you out of your mind folks?

What are you trying to do? Microsoft Windows desktop configuration? One theme, few colors and wallpaper?

I am looking at kde and I dont like where you’re going with this. So far you’re the best desktop out there… but that’s gonna change if you will continue to go in this direction… Dumbing down Plasma (if that’s her real name) is NOT the way to go.

I’ve been using KDE for 11 or 12 years now… It used to be superb. You could configure everything to your liking. Nowadays… You became a “Windows Wannabe”… and the fact is that if I wanted to use Windows I would continue to use Windows. I could certainly afford it. The money I’ve spent as donations to Linux and KDE would buy me a several Windows licences… plus all my machines came with preinstalled MS based operating system… so I wouldn’t have to spend one cent on the license really.

Please stop removing features, please start adding the useful features that were removed. Please stop adding useless shit. Please start fixing the bugs that exist and keep multiplying…

Plasma5 has been out there for ages now. Its now in version plasma-desktop 5.6.3-1. By the time KDE reached version 3.5 it was solid and stable. Plasma is at version 5.6 and you still suck at multiple screens setup. You cannot get the indexing right, your processes keep dumping core…

Apr 19 00:54:21 wishmasus.loc systemd-coredump[1040]: Process 680 (ksplashqml) of user 1000 dumped core.
Stack trace of thread 681:
#0 0x00007fa144ce72a8 raise (libc.so.6)
#1 0x00007fa144ce872a abort (libc.so.6)
#2 0x00007fa144d23369 __libc_message (libc.so.6)
#3 0x00007fa144d28d96 malloc_printerr (libc.so.6)
#4 0x00007fa144d29029 malloc_consolidate (libc.so.6)
#5 0x00007fa144d2ac90 _int_malloc (libc.so.6)
#6 0x00007fa144d2d41a __libc_calloc (libc.so.6)
#7 0x00007fa13fb55249 n/a (libnvidia-tls.so.340.96)
#8 0x00007fa14173c501 g_malloc0 (libglib-2.0.so.0)
#9 0x00007fa14175406d g_slice_free1 (libglib-2.0.so.0)
#10 0x00007fa1435094d9 __nptl_deallocate_tsd.part.4 (libpthread.so.0)
#11 0x00007fa14350a5d8 start_thread (libpthread.so.0)
#12 0x00007fa144d9bcbd __clone (libc.so.6)
Stack trace of thread 680:
#0 0x00007fa144d2954f _int_free (libc.so.6)
#1 0x00007fa1454f875d _ZN12QMapDataBase8freeTreeEP12QMapNodeBasei (libQt5Core.so.5)
#2 0x00007fa1454f875d _ZN12QMapDataBase8freeTreeEP12QMapNodeBasei (libQt5Core.so.5)
#3 0x00007fa1454f874a _ZN12QMapDataBase8freeTreeEP12QMapNodeBasei (libQt5Core.so.5)
#4 0x00007fa1454f875d _ZN12QMapDataBase8freeTreeEP12QMapNodeBasei (libQt5Core.so.5)
#5 0x00007fa1454f875d _ZN12QMapDataBase8freeTreeEP12QMapNodeBasei (libQt5Core.so.5)
#6 0x00007fa1454f875d _ZN12QMapDataBase8freeTreeEP12QMapNodeBasei (libQt5Core.so.5)
#7 0x00007fa1454f875d _ZN12QMapDataBase8freeTreeEP12QMapNodeBasei (libQt5Core.so.5)
#8 0x00007fa135c35fd6 _ZN10QXcbScreenD1Ev (libQt5XcbQpa.so.5)
#9 0x00007fa135c36009 _ZN10QXcbScreenD0Ev (libQt5XcbQpa.so.5)
#10 0x00007fa135c2ab47 _ZN14QXcbConnectionD1Ev (libQt5XcbQpa.so.5)
#11 0x00007fa135c2af99 _ZN14QXcbConnectionD0Ev (libQt5XcbQpa.so.5)
#12 0x00007fa135c2c7b6 _ZN15QXcbIntegrationD1Ev (libQt5XcbQpa.so.5)
#13 0x00007fa135c2c8b9 _ZN15QXcbIntegrationD0Ev (libQt5XcbQpa.so.5)
#14 0x00007fa145b955c7 _ZN22QGuiApplicationPrivateD1Ev (libQt5Gui.so.5)
#15 0x00007fa145b95769 _ZN22QGuiApplicationPrivateD0Ev (libQt5Gui.so.5)
#16 0x00007fa14568956c _ZN7QObjectD1Ev (libQt5Core.so.5)
#17 0x00007fa145656f82 _ZN16QCoreApplicationD2Ev (libQt5Core.so.5)
#18 0x000000000040447b n/a (ksplashqml)
#19 0x00007fa144cd4710 __libc_start_main (libc.so.6)
#20 0x0000000000404559 _start (ksplashqml)
Stack trace of thread 683:
#0 0x00007fa144d92c3d poll (libc.so.6)
#1 0x00007fa1417370fc n/a (libglib-2.0.so.0)
#2 0x00007fa14173720c g_main_context_iteration (libglib-2.0.so.0)
#3 0x00007fa1456aac8f _ZN20QEventDispatcherGlib13processEventsE6QFlagsIN10QEventLoop17ProcessEventsFlagEE (libQt5Core.so.5)
#4 0x00007fa1456536fa _ZN10QEventLoop4execE6QFlagsINS_17ProcessEventsFlagEE (libQt5Core.so.5)
#5 0x00007fa14547cfe4 _ZN7QThread4execEv (libQt5Core.so.5)
#6 0x00007fa146239a55 n/a (libQt5DBus.so.5)
#7 0x00007fa145481de8 n/a (libQt5Core.so.5)
#8 0x00007fa14350a424 start_thread (libpthread.so.0)
#9 0x00007fa144d9bcbd __clone (libc.so.6)
-- Subject: Process 680 (ksplashqml) dumped core
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- Documentation: man:core(5)
--
-- Process 680 (ksplashqml) crashed and dumped core.
--
-- This usually indicates a programming error in the crashing program and
-- should be reported to its vendor as a bug.
[root@wishmasus andrzejl]#

Plasma keeps leaking memory like it has Alzheimer.

Panel keeps jumping from one screen to another during reboot… WHY?!

AndrzejL_ArchLinux_Screenshot_2016.04.19_21.34.42

Repository (official) installed plasmoids keep screaming in the .xsession-errors about not being able to get the version…

And you keep changing shit so often many of the plasmoid developers gave up. Where is Luna plasmoid?

What the fuck guys?! Get off your asses and do something fucking right for a change. I’ve been donating €100 each year for the past few years. Last year I stopped. I am not giving money to a project who does not give a shit about my needs. I am not paying for frustration and stress.

I’ve been testing desktop environments on a spare machine for quite a while now. Please do NOT force me to choose another DE.

I will keep adding shit to this post…

For now I am done ranting.

Cheers.

Andrzej

Quick update… and a couple of WTFs…

So just a “quick” update…

Like I said I gave them a week to get stuff activated and tested the speed.

5217538200

Upload – okish. Download – less than half of what I should be getting. Yes I am testing it over LAN… Like that matters… My wifi is 300mbps so…

Anyroad. I called them on Wednesday the 30th of March, waited and waited finally got thru to the rep. I was told they cannot change my profile because my e-fibre is not activated yet. It will go active on the 05th of April 2016. I am a patient guy. I will call them on the 06th of April 2016 again.

And now the series of WTFs…

My ex-flatmate called about 2 weeks ago and asked if we could send the old router to:

Free post
eir logistics
Cragg Avenue
Clondalkin
Dublin 22

He said that he just called the magic 1901 number and was told that this is the place to send (return) the router to. Its free.

I said no problem but I won’t be able to do it this week I will do so the next week… and since (unlike eir) I am reliable, organized and dependable – I had the router ready on Thursday morning. I was going to send it the next day (Friday the 01st April 2016).

I had it double wrapped in the bubble wrap.

2016_03_31__06_28_54

I’ve placed flatmate’s details and a little note inside so that the recipient knew where the router came from.

2016_03_31__06_37_24

2016_03_31__06_37_37

I had it properly addressed. The address was weather-proofed.

2016_03_31__06_46_19

Took me all bout 5 minutes before work on Thursday… but I had a hunch… I thought “Is this address correct? Check the address with @eircare on Twitter… Just to be sure.” So I wrote to them just before leaving for work. And sure… The reply was a WTF…

AndrzejL_ArchLinux_Screenshot_2016.04.01_01.24.27

This is exactly what I have the biggest problem with. Eir representatives are not being trained properly. They are not being told about the latest updates. There is a MASSIVE communication problem in that company. When you call them they do whatever they need to do to “put you thru to the…”. Its not their problem that you have a problem or are looking for the information. Their problem is a daily quota. They cannot spend to much time with one customer. Their goal is to keep the slave-drivers like “the manager Lee” happy. One department tells you one thing, the other department is telling you something else. No information exchange. Outdated information. Misinformation. BLOODY NIGHTMARE!

I’ve contacted ex-flatmate. He will give them a call next week but this is definitely a WTF moment.

Another WTF moment… Have you ever visited eir community / forum? They present you with the most popular threads in the header of the page…

AndrzejL_ArchLinux_Screenshot_2016.04.02_02.11.34

You can also choose to view the most recent ones…

AndrzejL_ArchLinux_Screenshot_2016.04.02_03.02.33

Read the thread titles… Do you see a patter here?… WTF…

And the final WTF is… Friday the 01st of April 2016… I’ve received 2 letters from eir. Each with different account number. One starting with 9 the other with 2. Both dated 24th March 2016… both “signed” (more like printed) by the same person. I called 1901, got thru to a fella who told me that my residential account on the old system is still waiting to be closed… while the residential account on the new system is active already. Old account will be deactivated on the 05th of April 2016 and I will receive “the closing bill”… I told him that I already paid (overpaid) for the April when I paid my massive Business account €130 bill. He said that this is great and that I will definitely be refunded for the overpayment for that period… I said that I am worried about getting a double bill. He said that such thing WILL NOT happen. Yet another reason to give them a call on the 06th of April… WTF…

That’s it for now. To be continued…

Andrzej

Quick update… and a couple of WTFs…

This is a re-post from here: https://andrzejl.eu:30303/wordpress/2016/04/02/quick-update-and-a-couple-of-wtfs/
Some people could not access the original post due to “security settings”.

So just a “quick” update…

Like I said I gave them a week to get stuff activated and tested the speed.

5217538200

Upload – okish. Download – less than half of what I should be getting. Yes I am testing it over LAN… Like that matters… My wifi is 300mbps so…

Anyroad. I called them on Wednesday the 30th of March, waited and waited finally got thru to the rep. I was told they cannot change my profile because my e-fibre is not activated yet. It will go active on the 05th of April 2016. I am a patient guy. I will call them on the 06th of April 2016 again.

And now the series of WTFs…

My ex-flatmate called about 2 weeks ago and asked if we could send the old router to:

Free post
eir logistics
Cragg Avenue
Clondalkin
Dublin 22

He said that he just called the magic 1901 number and was told that this is the place to send (return) the router to. Its free.

I said no problem but I won’t be able to do it this week I will do so the next week… and since (unlike eir) I am reliable, organized and dependable – I had the router ready on Thursday morning. I was going to send it the next day (Friday the 01st April 2016).

I had it double wrapped in the bubble wrap.

2016_03_31__06_28_54

I’ve placed flatmate’s details and a little note inside so that the recipient knew where the router came from.

2016_03_31__06_37_24

2016_03_31__06_37_37

I had it properly addressed. The address was weather-proofed.

2016_03_31__06_46_19

Took me all bout 5 minutes before work on Thursday… but I had a hunch… I thought “Is this address correct? Check the address with @eircare on Twitter… Just to be sure.” So I wrote to them just before leaving for work. And sure… The reply was a WTF…

AndrzejL_ArchLinux_Screenshot_2016.04.01_01.24.27

This is exactly what I have the biggest problem with. Eir representatives are not being trained properly. They are not being told about the latest updates. There is a MASSIVE communication problem in that company. When you call them they do whatever they need to do to “put you thru to the…”. Its not their problem that you have a problem or are looking for the information. Their problem is a daily quota. They cannot spend to much time with one customer. Their goal is to keep the slave-drivers like “the manager Lee” happy. One department tells you one thing, the other department is telling you something else. No information exchange. Outdated information. Misinformation. BLOODY NIGHTMARE!

I’ve contacted ex-flatmate. He will give them a call next week but this is definitely a WTF moment.

Another WTF moment… Have you ever visited eir community / forum? They present you with the most popular threads in the header of the page…

AndrzejL_ArchLinux_Screenshot_2016.04.02_02.11.34

You can also choose to view the most recent ones…

AndrzejL_ArchLinux_Screenshot_2016.04.02_03.02.33

Read the thread titles… Do you see a patter here?… WTF…

And the final WTF is… Friday the 01st of April 2016… I’ve received 2 letters from eir. Each with different account number. One starting with 9 the other with 2. Both dated 24th March 2016… both “signed” (more like printed) by the same person. I called 1901, got thru to a fella who told me that my residential account on the old system is still waiting to be closed… while the residential account on the new system is active already. Old account will be deactivated on the 05th of April 2016 and I will receive “the closing bill”… I told him that I already paid (overpaid) for the April when I paid my massive Business account €130 bill. He said that this is great and that I will definitely be refunded for the overpayment for that period… I said that I am worried about getting a double bill. He said that such thing WILL NOT happen. Yet another reason to give them a call on the 06th of April… WTF…

That’s it for now. To be continued…

Andrzej

1.5 hours of waiting but I finally have some progress…

This is a re-post from here: https://andrzejl.eu:30303/wordpress/2016/03/23/1-5-hours-of-waiting-but-i-finally-have-some-progress/
Some people could not access the original post due to “security settings”.

Its been only circa 1.5 hours since my last post but there is a progress.

I rang 1901 after finally getting my food intake sorted. Hot dinner. Nice… I had an idea. Instead of choosing 3 I chose 2 from the main menu – faults. I was connected instantly. I asked to be transfered to the Loyalty department. I was waiting maybe 10 minutes but finally I got through to Liam.

Liam was able to access Daniel’s note. He was also able to assist me with the following:

– moving to a new system account
– providing me with new system account number
– setting up security question on my new account
– setting me up with 30 / 6 e-fibre account
– few other minor details.

I’ve signed up for standalone e-fibre broadband. I was told that I will pay €40 including VAT per first 4 months and then €45 including VAT after that. I was told that my speed should increase over the next few days. Then I asked about my bill. Since I already paid nearly €130 to eir for the business account (March – April period) and now I am not on a business account I was curious if I should get part of my money back… Liam credited my account with €30… which was nice.

Thanks Liam from Loyalty department. It was a pleasure to talk to you.

Now… I think I have the business / residential account thing sorted. I will wait for my next bill and see if I get it double / tripple – if not – I am good.

Now that this is done its time to concentrate on the speed issue but that’s not a job for this week’s Andrzej. I will allow next week’s Andrzej to deal with this. Few reasons. I want the new system account to get properly established and I want the e-fibre order to go thru so that my account is fully “e-fibred”. I think 7 days should be plenty. Will check my speed a week from today and I will call them if its not in the region of 30 mbps download / 6 mbps upload.

Cheers.

Andrzej

1.5 hours of waiting but I finally have some progress…

Its been only circa 1.5 hours since my last post but there is a progress.

I rang 1901 after finally getting my food intake sorted. Hot dinner. Nice… I had an idea. Instead of choosing 3 I chose 2 from the main menu – faults. I was connected instantly. I asked to be transfered to the Loyalty department. I was waiting maybe 10 minutes but finally I got through to Liam.

Liam was able to access Daniel’s note. He was also able to assist me with the following:

– moving to a new system account
– providing me with new system account number
– setting up security question on my new account
– setting me up with 30 / 6 e-fibre account
– few other minor details.

I’ve signed up for standalone e-fibre broadband. I was told that I will pay €40 including VAT per first 4 months and then €45 including VAT after that. I was told that my speed should increase over the next few days. Then I asked about my bill. Since I already paid nearly €130 to eir for the business account (March – April period) and now I am not on a business account I was curious if I should get part of my money back… Liam credited my account with €30… which was nice.

Thanks Liam from Loyalty department. It was a pleasure to talk to you.

Now… I think I have the business / residential account thing sorted. I will wait for my next bill and see if I get it double / tripple – if not – I am good.

Now that this is done its time to concentrate on the speed issue but that’s not a job for this week’s Andrzej. I will allow next week’s Andrzej to deal with this. Few reasons. I want the new system account to get properly established and I want the e-fibre order to go thru so that my account is fully “e-fibred”. I think 7 days should be plenty. Will check my speed a week from today and I will call them if its not in the region of 30 mbps download / 6 mbps upload.

Cheers.

Andrzej

Disappointing… AS FUCK!!!

This is a re-post from here: https://andrzejl.eu:30303/wordpress/2016/03/23/disappointing-as-fuck/
Some people could not access the original post due to “security settings”.

Its 18:21 on Wednesday. Waited entire lunch break for the phone call from Daniel from Loyalty (sic!) department. Nothing. Dissapointed… Thought he would be one of the good guys. Anyway. Maybe there was a reason. Maybe he was off today. Maybe he is sick. Shit happens.

More shit happened later. I came back home around 17:50 and decided to give 1901 a call. I waited and waited and waited to be connected to the customer service representative. Finally after maybe 15 – 20 minutes someone picked up. Very nice guy – didn’t catch his name. I explained the story with Daniel shortly. I told him that there should be a note on my account that will basically tell him what to do next… He could not access it because its a note from another department. WHY WOULD YOU FUCKING DO THAT EIR YOU STUPID STUPID STUPID MOTHERFUCKERS?! Why is a note from one department not accessible to another one?! Anyway… I sighed… calmed myself down and explained THE WHOLE STORY to this guy yet again. He told me “No problem we can transfer you to the new system and put you up for the e-fibre but I need to transfer you to one of my collegues…”. And the music again… for another 10 minutes… and then? “We are sorry but we are experiencing difficulties…” beeep beeep beeep “Call ended…” FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU…

Lack of words to describe the feeling of hanging on the fucking phone for nearly 3 quarters of an hour just to get dropped…

Thanks again Eir…

To be continued.

Andrzej