Thank You very very much Sarah from Vodafone Ireland Customer Care helpline.

I had a dilemma today…

I am planning a “little” trip soonish and by little I mean 4 hours drive one way. It will be boring and tedious and on top of that the driver decided to not to take their own car so there is total smoking / vaping ban… Lovely… I thought – IF I am going to survive this – I need Internet on my phone… So I went to the Vodafone Ireland website to check their offers. 2 things I could do:

– spend €15 and buy 1GB internet bundle or
– opt into the FREEINT

What is the FREEINT? At the moment every time I top up with €20+ voucher I will receive 30 days of free Vodafone to Vodafone calls and text messages and 20+ Cherry Points. Good enough. FREEINT will however add 250MB of Internet data allowance to them.

Both options are great! The only problem is… I have ~€19 of credit on my phone. I don’t want to spend 3/4 of it buying a 1GB of the Internet add-on which I won’t use anyway, neither do I want to opt into FREEINT because I will need to top up my phone with €20 voucher 2 weeks ahead of time if I want to get the internet add-on… I am short on cash… It’s a week when ESB bill and rent came together… I bet You know the pain.

So… I thought MAYBE I will give Vodafone Customer Care a call. Maybe they have cheaper add-ons like a 100MB for a fiver or something like that. After going thorough the automated menu I finally had an option to speak to customer service representative. “Vodafone Customer care Sarah speaking. How can I help You?“. Polite Young woman (after confirming my identity with several security questions) patiently listened to my story. She told me about the 1GB for €15 add-on and about the FREEINT options that I had. Unfortunately there were no other (cheaper) internet bundles that the Vodafone was providing at the moment. “I am screwed.” I thought. But then Sarah said something that made my day. “I will opt You into the FREEINT, then I will top up Your account with €20 to activate it and then I will take the €20 out from Your account. I will do that as an exception…” WOW! I was floored… I could not believe it… Thank You very very much Sarah. You are a good person and a lifesaver… This means that I get the 250MB internet allowance for free and I don’t have to purchase the 1GB internet add-on or top up with €20…

I am very pleased. Thank You again Sarah from Vodafone Ireland Customer Care.



Edit 01: The Dublin trip may not be such a PITA after all… Unexpected change of driver may change many aspects of the trip. Positive vibes… at last.


"Never meet Your heroes. Most of the time you'll only end up disappointed." White Polak Male Husband Employee Hetero Carnivorous Fugly Geek @$$hole with ADD Catholic “Some men just want to watch the world burn.”

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